Available 24/7
Grievance Registration Portal
Register your grievances and track their resolution in real-time. Your voice matters in building better infrastructure for Bihar's educational system.
✓
7-Day SLA
Guaranteed Resolution
⏰
Real-time Tracking
Live Status Updates
🔔
Status Alerts
SMS & Email Notifications
📋Process Guide
How It Works
Follow these simple steps to register your grievance and track its progress through our streamlined system
1
👤
Complainant Details
Name, Mobile, Email
2
📍
Address & Location
District, Block, PIN
3
📝
Grievance Details
Category, Description
4
📎
Supporting Evidence
Upload Documents
5
📱
Mobile Verification
OTP Verification
Process Progress5 Steps Total
✓
7-Day SLA
⏰
Real-time Tracking
🔔
Status Alerts
📊Live Tracking
Track Your Grievance
Monitor the progress of your registered grievances in real-time with our advanced tracking system
Real-time Status Tracking
Grievance ID: #BSEIDC240001234
Current Status
District ReviewActive
3 days remaining for action
Progress
Completion40%
Current Officer
Amit Kumar
Executive Engineer, Patna
Actions
Workflow Steps
Step 2 of 5✓
Received
✓
Screened
2
HQ Review
3
District
4
Resolution
What happens next?
Your grievance will be assigned to the appropriate district officer for resolution within 7 days.
7-Day SLA Guaranteed
Auto-escalation enabled